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Coordinator-Suburban Cook County Call Center
Job Title: Coordinator-Suburban Cook County Call Center
Job Code:
Address: 1800 N. Hermitage Chicago, Illinois
Phone:
Fax:
Emp Type: Full-Time
Required Education: Bachelors Degree
Years of Experience:  1
Description: Basic Functions: Provides daily supervision for a team of Suburban Call Specialists at the Suburban Cook county Call Center, a community-wide collaboration to help end homelessness. Directly responsible for service delivery including adherence to policies, procedures, standards and daily performance. As a member of the management team, assists with ACD telecom system management, performance quality improvement, reporting, program planning and other administrative activities. Work may include periods of consistent sitting at desk using computer and repetitive hand motion, plus movement around workplace to assist staff.

Preferred Requirements: Relevant Masters. Three years of experience in call center supervision, nonprofit sector and social service.

Minimum Requirements: Bachelor’s degree. One year of experience in call center intake, supervision, nonprofit sector, call center management/ACD system, database system. Proficient with computer and internet skills.

Other Requirements:. Driver’s license and reliable transportation. Agency specified automobile insurance. Program specific background check.
Attached Document: Not Available
Date Posted: 9/12/2017


Company Information
Company Name: Catholic Charities Of Chicago
Attention: Name: Wendy Avila Address: 1800 N. Hermitage, Chicago, IL.
Contact Email: wavila@catholiccharities.net


  Listing #:   1156   
  Date Created:   9/12/2017
  Last Updated:   9/12/2017
  Date Expired:   10/12/2017
  Print Ad:   False


The Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to race, color, religion, age, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.  For purposes of OFCCP (Office of Federal Contract Compliance Programs) compliance, all initial submissions received through this website will be treated as job seekers.