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COVID-19 Services/Response:

Our thanks to the remarkable staff, partners, donors, and volunteers who are helping us meet the needs of those least able to navigate these unprecedented circumstances. We are in your debt.

Service Update:

  • For urgent needs, please call 312-655-7700
  • Meals to go are available at Congregate Meal sites and Senior Centers. Catholic Charities has suspended all senior group activities and adult day care amidst the COVID-19 pandemic.
  • Our home care services continue, and are following a more sophisticated protocol as there are seniors who have no one to drop off groceries and provide basic hygiene assistance.
  • Food pantries and evening meal programs will continue to provide food depending on supplies and safe distribution protocols. Please check under Our Services/Emergency Services for locations and phone numbers.
  • Counseling, case management, and other services that can be provided remotely are being delivered accordingly. Please call your case worker or program contact if you need assistance.

How You Can Help:
Due to COVID-19 exposure risks, we are unable to take donations of clothing or food from individuals or groups at this time.  

  • Please consider a contribution. The need for financial assistance and program support for those who were only just making ends meet will grow significantly with lost wages and other impact from the pandemic.
  • Masks, hand sanitizer, paper towels, or bleach wipes are needed and can be dropped at any Catholic Charities location. 
  • When shopping on Amazon, please use Amazon Smile and choose Catholic Charities so we might benefit from your purchase. 
  • Volunteers needed to pack food at pantries.  If you are not in a high risk category and are willing to help, please email Andrew McKernin at Protective gear provided. Health protocols enforced. 
  • Thank the human service workers, first responders, and grocery/gas station/coffee vendors in your life and when you see them in action.

For more information on COVID19, visit the CDC website.

Human Resources 


Heidi Jesswein-Darville, Director
721 N. LaSalle St.
Chicago, IL 60654
Phone: (312) 655-7130

Cynthia Gutierrez
, Associate Director
Phone: (312) 948-6748

The Department of Human Resources provides human resource services that enable the Agency to recruit, hire, and retain qualified employees who can deliver professional services to our clients. The Department contributes to Catholic Charities being a humane, compassionate, and professional employer.

Employee Services - Provides personnel transactions processing; Credit Union membership administration; staff recruitment; governmental, affirmative action and EEOC compliance; wage assignments and employment verification; and personnel policy development and implementation.

Employee Benefits

Torrie Johnson, Director
Phone: (312) 655-7122

Negotiates and/or administers health, dental, long term disability and life insurance and the pension plan. Provides information on tax sheltered annuities (403(b) Plan). Provides burial resources for the Archdiocese of Chicago.

Staff Development and Education

Anjanette Nero, Director
Phone: (312) 655-7129

Provides mandatory and elective education and training programs for direct service, support, and management personnel, including orientation for new employees and supervisors, management team, leadership development, the employee wellness program, CPR and computer training classes. Sponsors distribution of Continuing Education Credits through accrediting agencies and clinical trainings for staff. Administers tuition assistance program and the external educational program which provide monetary assistance to employees for certifications and advanced educational opportunities for staff in support of program needs. Facilitates the placement and monitors the agency field-work students and interns. Supports recruitment efforts of the agency by strategically attending career fairs and building relationships with area higher educational institutions. Honors staff through the bi-annual Service Awards ceremony, quarterly Employee Recognition Awards and the annual All Staff Day meeting.